Procedures and Services

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Procedures and Services Offered by ONAT

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Among the services offered by the National Tax Administration Office are:

• Attention, guidance and personal or face-to-face advice.

• Free delivery of tax documents and programs that calculate taxes, assistance documents that indicate to each taxpayer their obligations and when to fulfill them

• Publication of information of tax significance through different channels: letters, releases, brochures, mass media (radio, television, newspapers, sites and digital portals) both national, provincial or territorial.

• The facility through messages with tax information through mobile phones, it is important to inform that this service will be provided free of charge to all citizens who request it.The messages will give alerts about the expiration of the voluntary periods of presentation and payment of taxes, informative messages will also be included. If you want to receive messages about the deadlines for paying taxes, the services offered by ONAT and other tax information on your mobile phone ... you must send an SMS or free message to number 8000 with the text: ONAT and send it, subsequently receiving a confirmation.It is important that the taxpayer is informed about the legislation and procedures related to their tax responsibilities, since ignorance of the law does not exempt them from compliance.

Procedures offered by the National Tax Administration Office are:

• Registration in the Taxpayer registry, both natural and legal persons

• Cancellation of the Taxpayer registry, both natural and legal persons.

• Updating or modification of the Taxpayer registry Other Procedures:

• Exemption from payment for temporary suspension of self-employment.

• Issuance of tax Certifications.• Claims against the acts of the tax administration.

• Return of income due to an undue or overpayment.

• Request for deferment of tax debt.

• Delivery of payment models CR 09, sworn declaration models on personal income DJ 08, sworn declaration on profits for the agricultural sector DJ 10 A and 10 B, the business sector DJ 01 and DJ 02, for non-agricultural cooperatives the DJ 11 and DJ 05 model for the transfer of assets and inheritance, among others.

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